Effective date: October 18, 2018
Localyze UG ("us", "we", or "our") operates the https://www.localyzeapp.com website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Person in charge according to Art. 4 (7) EU General Data Protection Regulation (EU GDPR)
localyze UG, Am Sandtorkai 27, 20457 Hamburg
The data protection officer of localyze UG is
Mr. Niklas Hanitsch, Datenschutz hoch 4 GmbH, Franz-Mayer-Straße 1, 93053 Regensburg, email@example.com
Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
1. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Contents of the request (concrete page)
- Access status/HTTP status code
- amount of data transferred in each case
- Website from which the request originates
- Operating system and its interface
- Language and version of the browser software
2. Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
3. Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
The following cookies are used on our website:
|Amplitude||Analytics||Amplitude is an event tracking and segmentation platform for your web and mobile apps. By analyzing the actions your users perform, you can gain a better understanding to drive retention, engagement, and conversion.|
|FullStory||Heatmaps & Recordings||FullStory lets product and support teams easily understand everything about the customer experience.|
|Intercom||Livechat||Intercom is one place for every team in an internet business to communicate with customers, personally, at scale on your website, inside web and mobile apps, and by email.|
|Google Analytics||Analytics||Google Analytics is the most popular analytics tool for the web. It’s free and provides a wide range of features. It’s especially good at measuring traffic sources and ad campaigns.|
When using our contact options
If you have any questions, we offer you several ways to contact us. Depending on how you contact us, the following data will be collected:
By e-mail to info[at]localyzeapp.com, or when using our contact form:
Name, Email-address, Date and time of the contact request.
By chat (only for registered users in the logged in area):
Name, Email-address, Date and time of the contact request.
See Analytics/Intercom.io below in this privacy statement.
Certain functions of the website require registration for the purpose of creating a profile. There are basically two types of user groups:
- New employees using the service for the purpose of the relocation process (Internationals)
- Company employees who can hire Internationals and track their relocation process through the service (company users)
The following information is mandatory for registration as a company user:
The following information is mandatory for registration as an international:
- Place of birth;
- Family status;
- Years of professional experience;
- Mother language;
- Salary group.
In addition, the collection of further data is necessary for the fulfilment of the contract and is requested during use as a registered international. This includes, in particular, data on vocational training and the intended employment relationship between the company and the international, which is necessary for support in obtaining a German work permit.
In both cases, this information is collected in order to
- find out who our contractual partner is;
- enable the contractual relationship to be established, structured, executed and amended;
- ensure necessary communication with you in connection with contractual or non-contractual matters;
- exclude or identify registrations that violate our General Terms and Conditions of Use or our General Terms and Conditions of Business (e.g. registrations of minors or multiple registrations);
- provide you with a selection of relevant information that matches your profile.
If you use our portal, we store your data necessary for the fulfilment of the contract until you finally delete your access. Furthermore, we store the voluntary data provided by you for the duration of your use of the portal, unless you delete it beforehand. You can manage and change all data in the protected customer area.
If you use the portal, your data may become accessible to all persons necessary for the fulfilment of the contract according to the contractual service. In principle, registered users and companies can access all information provided by you on your profile via the website.
Use of Data
Localyze UG uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Germany and choose to provide information to us, please note that we transfer the data, including Personal Data, to Germany and process it there.
Disclosure Of Data
Localyze UG may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Localyze UG
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Company / company user
Company users can see selected data from certain internationals if these company users have a justified interest in the success of the relocation process. These company users are primarily users from the company with which the International is seeking an employment relationship. The selected data includes all documents that the International uploads in its profile:
- Place of birth;
- Family status.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Our Website uses the message and customer service tool offered by Intercom Inc., 55 2nd St, 4th Fl., San Francisco, CA, 94105, USA and Intercom R&D Unlimited Company, 2nd floor, Stephen court, 18-21 St. Stephen’s green, Dublin 2, Ireland at www.intercom.com („Intercom“). When you use the message tool and/or customer service within our Service, your data, such as name, email address, used operating system, browser version, referrer, IP address as well as the content of your message(s) will be transferred to Intercom and stored on Intercom’s servers in the US. Intercom will then use these data to provide and fulfill its services vis-à-vis us (as set forth in their terms of service, available at https://docs.intercom.com/pricing-privacy-and-terms/intercom-terms-of-service) in order to answer your questions and customer inquiries relating to our Service.
The privacy terms of Intercom are available at: http://docs.intercom.io/privacy einsehen.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
- By email: firstname.lastname@example.org