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December 2020 3 minutes

Tips for onboarding remote employees

What can HR professionals do in order to ensure a successful onboarding of their remote hires?

One of the main difficulties of hiring remote employees is ensuring that the onboarding process is done correctly. HR professionals have been doing face-to-face onboarding for decades, however, translating that process to the virtual world might not be as easy as it seems. As such, in this article, we will be giving you an overview of what points you should take into consideration in order to ensure your new remote recruit will feel welcomed and as part of the team.

Role and Performance Expectations

Remote employees need to be able to understand what their daily tasks and responsibilities will be like and, alongside that, they require well-established performance metrics on how their results are going to be measured. As such, during the onboarding of the new hire, goals should be set for the first month which will allow him or her to understand what is expected.

Feedback Check-ins

Daily and weekly check-ins should be scheduled for the initial month of work, as this will provide a platform to discuss results, any issues that the employee might have been facing, as well as gathering feedback about how the new hire is feeling in regard to their responsibilities and the expectations previously set.

Organisation charts

While not all companies have a tiered structure, explaining how the organisation of the company works will be beneficial for the new hire. Your new team member will be able to understand how different departments interact, as well as inform them whom they should reach out to in case of need. Associated with the organisation chart is also the explanation of the company’s attitude towards ranks or status, something that varies widely across different cultures. 

HR Documentation

Depending on the employment option used for the hiring of the remote worker, there will be a different set of paperwork that needs to be handled. Topics that should be discussed during onboard include payroll, background checks, benefits administration, as well as country-specific labor regulations and rights. This is a particularly important step of the onboarding process, and you should ensure that you have all the information needed beforehand in order to be able to guide your new hire in the right direction.

Benefits Package

Another point of onboarding processes that varies according to the employment option is the benefits package offered to the new hire. For instance, freelancers and contractors usually do not have access to the company’s benefits, while employees hired through a PEO will receive the benefits you have contracted from the partnering company. In the case of remote workers, the process of administering benefits requires added research, which should be done based on the country your employee is based on.

Would you like to learn more about how to successfully recruit and onboard remote employees?

You can read more information about the best practices of recruiting and hiring remote employees in our Guide on how to manage international teams remotely. If you still have any doubts, you can always schedule a free consultation with us, and we will be happy to help you.

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